Agile EQ – What is it and why do I need to develop it?
Workplace conflict is inevitable, but the conflict itself is not the problem. The key is how, and if, that conflict is confronted, addressed and resolved. We all have experienced the stress that comes from unresolved co-worker conflicts. Conflicts that are poorly resolved or ignored altogether don’t go away–rather, they cause people to feel resentful and to avoid each other. The company experiences a loss of productivity, which translates into a loss of profitability, absenteeism and turnover. While it might be tempting to simply avoid these uncomfortable situations, there’s a much more effective and productive solution.
The more volatile, uncertain, complex, and ambiguous our working environments become, the more critical a truly agile workforce is to success. Each day, we’re called to make progress faster, while pivoting on short notice. To stand firm in our ideas while remaining open to new perspectives. Staying agile demands that we develop and use our emotional intelligence (EQ)—a level of sophistication that we’ve never demanded before. Sound daunting? It doesn’t have to be.
In this fast-paced and highly interactive session, participants explore what an agile approach looks like in workplace interactions and are introduced to ways to navigate outside their comfort zone, empowering them meet the demands of any situation. Hear about the rising need for agile organizations and discover the connection between agility and emotional intelligence.
As an added bonus – each participant will receive a complementary Everything DiSC Agile EQ assessment and profile ($120.00 value) upon request.
Curt Archambault is Vice President for People and Performance Strategies and has over 25 years of experience in the training and development/performance consulting field. Mr. Archambault is responsible for business development as well as working with emerging and mid-size organizations seeking the right talent selection, training, development and HR practices to achieve the next level of growth.
Curt brings a real-world perspective that connects with clients and motivates them to take the steps necessary to improve performance. The passion, energy, and unparalleled service that he models when working with clients, business partners, and key stakeholders results in tangible actions that lead to quantitative improvements to performance.
Curt has spent many years in the hospitality industry, where his career started in operations as a maintenance employee at the age of 16 years old. He has fulfilled every role, from entry-level employee to corporate training and development manager and every position in between, playing a key role in developing and implementing performance-improvement projects. His background allows him to help drive strategic change in a way that motivates the front-line employee.
Curt is a member of the National Restaurant Association’s Certification Governing Board, past president of the Council of Hotel and Restaurant Trainers, and has been a well-received speaker at industry events including the National Restaurant Association Show, Multi-Unit Foodservice Operators Conference, Council of Hotel and Restaurant Trainers and the Society of Human Resources.
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