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Human Resources Manager

  • Monday, February 03, 2020 11:57 AM
    Message # 8714929
    Laura Martella (Administrator)

    The Human Resources Manager guides and manages the overall provisions of human resources. A minimum of three years of experience in a Human Resources management role is required.  Strong skills in employee relations, coaching, training and strategic planning are essential.  Public speaking experience is required to conduct new employee orientation. This position is located at the San Diego Zoo Safari Park in Escondido. Selected candidate must be able to travel to our other campuses, i.e., the San Diego Zoo, Mission Valley or other locations for meetings. Applicants must be available to work some weekends.


    The Human Resources Manager performs all job assignments with a positive attitude that supports San Diego Zoo Global’s mission and vision of saving species worldwide by uniting our expertise in animal care and conservation science with our dedication to inspiring passion for nature and leading the fight against extinction. The Human Resources Manager is responsible for coordinating and leading the efforts of the Human Resources team in the day to day operation and aligning the human resources function with the overall strategy of the San Diego Zoo Global (SDZG) operations.  This position reports to the Director of Human Resources.


    • Coordinates and supports the day to day processes in Human Resources
    • Assists in implementing organization strategy
    • Participates in HRIS implementation and management
    • Supports employment team with new hire process
    • Facilitates on boarding
    • Assists in rewards and recognition programs and training strategies 
    • Acts as liaison between SDZG operations and Human Resources as needed
    • Supports in managing employee relations and labor-related matters
    • Counsels employees and management regarding human resources issues
    • Advises management on organizational policy matters related to the HRIS
    • Interprets the Collective Bargaining Agreement as needed
    • Maintains and administers employment, wage and salary, and other incentive programs
    • Adheres to all SDZG and department policies and practices
    • Models punctuality and professionalism
    • Exemplifies the highest standard of work ethics
    • Performs consistently above the organization’s performance standards
    • Practices the GRRREAT Customer Service Standards


    • Trains Behavioral Interview courses and  Grrreat Customer Service Training
    • Hires and retains the best employees
    • Provides Data Entry support
    • Ensures that the HR data is captured accurately
    • Researches and resolves HRIS problems
    • Supports in managing employee relations and labor-related matters as they relate to federal, state and local employment and civil rights laws, including, but not limited to, Title VII, ADA, ADEA, FMLA, FLSA, Equal Pay Act, Pregnancy Discrimination Act, and general human and civil rights act
    • Develops and administers, and interprets standard reports (i.e. statistical reports for the AAP annual update)
    • Ensures accurate documentation process manuals are designed and
    • Updates all HRIS processes
    • Develops user friendly procedures, guidelines and documentation on an as needed basis
    • Collaborate with IT staff to coordinate application of upgrade or fix.
    • Collaborates with other HRMS users (Payroll, Accounting, Projects, etc.) to ensure integrity of the HRIS.


    Performs related duties and responsibilities as required.


    Examples of representative qualifications include a Bachelor's degree in Business or Human Resources, PHR/SPHR or a related field or equivalent specialized training; valid California driver license may be required.

    Knowledge of:

    • Human resources generalist
    • Employee benefits programs
    • Employment and equal employment opportunity programs
    • Labor law, relations, and collective bargaining agreements
    • HRIS

    Ability to:

    • Counsel employees and management
    • Communication effectively (verbal and written)
    • Manage assigned staff
    • Analyze and utilize database information
    • Compose correspondence
    • Prepare and make presentations
    • Use word processing and spreadsheet systems
    • Work effectively with others in a diverse team environment


    Office environment; may work outdoors.


    Occasional Walking, standing; may lift 25-35 pounds; may travel.

    For more information and to apply:  www.sandiegozoo.org/jobs.  Deadline: Friday, February 7, 2020.

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