Michelle M. Smith, CPIM, CRP
'Next Practices' Leadership: Driving Growth & Innovation in a People-Led Economy
Groundbreaking and tested research proposes a fresh, new ‘next practices’ leadership model that embraces a broad spectrum of constituencies and focuses on ‘enrichment’ rather than engagement. These diverse groups' ability to innovatively solve new problems, adapt to unexpected challenges and connect their contributions to society will position your company for success and sustainable growth. And how we lead, how we motivate, and how we define value will all have to change.
We embraced the employee engagement concept when it was first introduced and we've been measuring engagement scores ever since. ‘Engagement’ has served the HR community well, but many of us now find ourselves asking ‘what’s next?’ as we seek to evolve, raise the bar within our organizations and to contribute continuing strategic business insights to our executive leadership teams.
HR leaders are discovering that younger workers are challenging traditional business models, and many business strategies to increase engagement are no longer as appropriate or as effective as they once were, but the contemporary path forward is unclear. The pace and velocity of change has increased in the workplace and that adds further complexity to HR’s responsibilities. However, this uncertainty poses an excellent opportunity for HR leaders to take the lead in crafting that new path forward.
Employees represent a significant key to the speed with which businesses continue to recover from the downturn and to drive growth within their companies, but they are only one of many groups contributing to organizational success. HR leaders face new challenges and new opportunities that extend HR’s reach beyond the walls of their company. New research proposes an updated view of business as a purveyor of critical "Human Value Connections" and the new role of HR leadership is to build and optimize these extended connections so that the organization undefined and its people undefined can prosper and thrive.
Michelle will introduce unique strategies thoroughly researched by the FORUM for People Performance at Northwestern University and proven successful by a variety of organizations, including McDonald's, Mayo Clinic, SC Johnson, Aflac, American Red Cross, SAS, and Edward Jones Investments. Discover these companies’ insights about how to innovate, thrive, and grow in the new global economic landscape of the People-Led Economy. We'll explore this shift in strategy and the many advantages for HR leaders pursuing enrichment leadership practices.
Four different white papers on various aspects of the research will be offered to the audience so attendees leave well-equipped to immediately begin implementing the concepts and tools discussed.
Read Michelle's Bio