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  • Director of Human Resources (Employee Engagement) - San Diego Humane Society

Director of Human Resources (Employee Engagement) - San Diego Humane Society

  • Wednesday, August 01, 2018 2:29 PM
    Message # 6409220

    INTRO: San Diego Humane Society has an immediate need for an experienced HR Director (called Director of Employee Engagement) with a strategic mindset.

    SUMMARY: At San Diego Humane Society, the human resources department is called Employee Engagement (EE) to reflect the high priority we place on engaging and supporting employees and upholding our culture of care and core values.  The Director of Employee Engagement is a member of the organizational leadership team and a strategic partner to the VP of Organizational Development, managing organizational risk and implementing innovative approaches to human resources to best support people and our mission which is to Inspire Compassion.

    Working collaboratively with other organizational leaders across all departments, programs and locations, this essential position ensures organization-wide alignment with the Society’s strategic goals while ensuring compliance with employment laws and upholding ethical standards. Managing a large Employee Relations team, this position calls for an experienced generalist who is committed to coaching and developing managers and staff across the organization and leading talent management initiatives while overseeing the daily functions of the Employee Engagement department, including: employee relations, management development, new hire onboarding, staff training, performance management, workplace safety, compensation, benefits, compliance, talent management, recruitment and retention, budget management and employee communication.

    We Are Like No Other Shelter

    San Diego Humane Society is looking for candidates who will support our goal to end animal suffering and our mission is to Inspire Compassion. It is through our approach to reducing systematic reasons for animal homelessness that we are making the greatest impact in our community. Serving more than 50,000 animals per year with our lifesaving work, the Society relies on its 550 employees and 5,000+ volunteers who contribute their time and talent at multiple animal shelter campus locations, including San Diego, Escondido and Oceanside, and in multiple communities in San Diego County. The successful candidate will be responsible for managing every aspect of the employment experience, upholding our Culture of Care and supporting career development while demonstrating and supporting our core values of courage, empathy, engagement, enthusiasm, integrity, impact, and resourcefulness.

    We offer competitive pay and benefits to attract and retain top talent and a committed staff. We place a high priority on caring for those who care for animals and we are proud to offer competitive pay that meets the San Diego Living Wage Ordinance, a generous paid time-off plan, paid holidays, a comprehensive benefits package including medical coverage, vision and dental benefits, long-term disability insurance, life-insurance, a retirement savings plan with 5% employer match, flexible spending accounts, wellness program, and employee discounts. We are a private, nonprofit organization that is not affiliated with any other humane society or SPCA organization.


    • Supervise day to day human resource functions and the work of a large EE team; provide guidance, coaching to their strengths and mentoring for their HR career development
    • Serve as the main point of contact for employment relations and employee communication, supporting, expanding and reinforcing our Culture of Care for employees based on the Society’s core values
    • Monitor adherence to internal policies and legal standards; develop new policies as needed and keep existing policies and employee guidelines up to date
    • Develop and implement performance management systems that reflect high standards of job performance and conduct, consistent with core values and career development across the Society
    • Anticipate, mitigate and resolve litigation risks
    • Track and analyze data and HR metrics; incorporate into strategic planning and reports for Board and Executive Team
    • Create and implement employee relations policies and protocols to help increase employee job satisfaction, retain employees and support their career development within the Society
    • Oversee the onboarding process for new hires and ongoing training programs for all employees; ensure content remains fresh and training effectively prepares new hires and experienced staff to continually meet the needs of the Society and the animals in our care
    • Working collaboratively with the Communications team and other partners, keep employees informed about compensation, benefits, upcoming changes and other facets of their employment
    • Listen and respond to questions and concerns from employees in a timely manner
    • Create annual Employee Engagement department budget; manage operational expenses within budgetary limits and guidelines
    • Coach and develop organizational leaders and the Employee Engagement Team
    • Manage all aspects of employment, including recruiting, hiring, performance management, job satisfaction, professional growth and development, training, employee relations, termination and exit interviews
    • Connect employees with internal and external resources to meet their needs and organizational needs
    • Investigate and take immediate and informed action on complaints/allegations of wrongdoing by or against employees
    • Manage and support projects such as performance management and career development program, training program, and succession planning
    • Assure compliance with policies and procedures, including appropriate documentation and paperwork for selection decisions, performance matters, workers compensation, family and medical leaves, etc.
    • Ensure HR records and documents are kept up to date and compliant, including job descriptions, HRIS, compensation information, employee guidelines, intranet information, emergency contacts, etc.
    • Recommend and implement new approaches, policies, and procedures to make continual improvements in efficiency of department and services performed
    • Continuously maintain up-to-date knowledge to ensure the Society is in compliance with municipal, state and federal regulations concerning employment
    • Actively listen, build trust and adapt approach to effectively work with a diverse workforce

    SUPERVISORY RESPONSIBILITIES:     Directly supervises and develops several members of the Employee Engagement team, including Generalists, Learning & Development Manager and others.


    • BA, BS, or MS degree in Human Resources or related field.  SPHR, PHR, PHR-CA or SHRM-CP certification preferred.
    • At least ten years of progressively responsible, paid professional work in the field of Human Resources, including at least 5 years of supervisory experience with emphasis on developing others.
    • Comprehensive knowledge of municipal, state (CA) and federal laws and regulations related to employment, workplace safety and benefits compliance, including: ERISA, EEO, COBRA, OSHA, Section 125, Affirmative Action, etc.
    • Experience administering or managing others in administering all HR functional areas
    •  In-depth knowledge of human resource management principles and best practices; advanced experience implementing them with measurable positive results and impact
    • Business acumen partnered with acute awareness of human impact and strong interpersonal skills
    • Proactive, positive and professional in communication and interactions.
    • Flexible, adaptable and innovative in addressing challenges and dealing with conflict. 
    •  Excellent judgment in handling sensitive matters and finding creative solutions, maintaining confidentiality
    • Excellent listening, communication and presentation skills, both oral and written.
    • Strong initiative in setting up new programs and technology and modifying existing procedures and systems to streamline processes for improved efficiency; includes virtual recordkeeping systems, ensuring record retention guidelines are maintained, HRIS, Learning Management and Content Management Systems
    • Valid CA drivers license and a good driving record

    PHYSICAL DEMANDS:  Will sit, stand, walk, talk, hear, stoop, bend, squat, kneel, grasp, grip, put fingers together firmly and reach above and below shoulder level, lift, push, pull and/or carry up to 25 pounds for situations of moving materials or supplies; repetitively use hands to operate computers; flex the neck upward and downward; twist the neck and the waist.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    WORK ENVIRONMENT:  Standard office environment, with exposure to environmental conditions that include working near and potentially caring for animals.  Based at San Diego campus with periodic travel to other campus locations, including Escondido and Oceanside.  Requires some weekend work, as needed, the Society operates 7 days a week.

    Exemplifies San Diego Humane Society’s Core Values:

    • Have the Courage to make tough decisions and take smart risks
    • Demonstrate Empathy for your colleagues and our guests
    • Remain Engaged and committed to our mission
    • Be Enthusiastic and demonstrate excitement and interest in our efforts
    • Seek out ways to be Impactful in the animal welfare movement and your role
    • Lead with Integrity and treat everyone with respect
    • Strive to be Resourceful and see challenges as opportunities for improvement

    Participates in creating a thriving Culture of Philanthropy at San Diego Humane Society by:

    • Being knowledgeable and supportive of Society programs
    • Sharing your passion for service to animals, people, and our community with our guests
    • Serving as an inspiration to all guests by providing an exemplary level of animal care and guest service
    • Being able to communicate a compelling case for support that demonstrates the impact of philanthropy on San Diego Humane Society

     Apply: https://www.sdhumane.org/careers/?p=job%2Fo3fQ7fwZ%2Fapply

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