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Dealing with conflict at work? Strategies to go from destructive to PRODUCTIVE!
Workplace conflict is inevitable, but the conflict itself is not the problem. The key is how, and if, that conflict is confronted, addressed and resolved. We all have experienced the stress that comes from unresolved co-worker conflicts. Conflicts that are poorly resolved or ignored altogether don’t go away–rather, they cause people to feel resentful and to avoid each other. The company experiences a loss of productivity, which translates into a loss of profitability, absenteeism and turnover. While it might be tempting to simply avoid these uncomfortable situations, there’s a much more effective and productive solution.
Identify the clues of conflict
Conflict is surrounded by telltale destructive behaviors that could be getting in your way. Rather than focus on a step-by-step process for conflict resolution, learn how to curb destructive behaviors and avert conflict so you can improve relationships, boost productivity and increase results. You will learn why people tend to exhibit certain predictable behaviors when faced with conflict. By increasing self-awareness around these conflict behaviors, you will gain the tools required to effectively and confidently respond to the uncomfortable and seemingly unavoidable challenges of workplace conflict.
How will you and your company benefit?
- Productivity goes up: Reduced time spent refereeing disagreements and conflicts between team members means more time for productive work.
- Stress goes down: Problems and conflicts are faced and solved (or averted altogether) instead of ignored or avoided.
- Comfort level goes up: The workplace opens up because employees feel more comfortable that issues can and will be addressed and resolved.
Don’t let conflict become a barrier to organizational momentum! Let us help you and your team break through this common trap and improve performance across the organization.
As an added benefit, you will receive access to an online assessment tool for a personalized productive conflict profile.
Curt Archambault is Vice President for People and Performance Strategies and has over 25 years of experience in the training and development/performance consulting field. Mr. Archambault is responsible for business development as well as working with emerging and mid-size organizations seeking the right talent selection, training, development and HR practices to achieve the next level of growth.
Curt brings a real-world perspective that connects with clients and motivates them to take the steps necessary to improve performance. The passion, energy, and unparalleled service that he models when working with clients, business partners, and key stakeholders results in tangible actions that lead to quantitative improvements to performance.
Curt has spent many years in the hospitality industry, where his career started in operations as a maintenance employee at the age of 16 years old. He has fulfilled every role, from entry-level employee to corporate training and development manager and every position in between, playing a key role in developing and implementing performance-improvement projects. His background allows him to help drive strategic change in a way that motivates the front-line employee.
Curt is a member of the National Restaurant Association’s Certification Governing Board, past president of the Council of Hotel and Restaurant Trainers, and has been a well-received speaker at industry events including the National Restaurant Association Show, Multi-Unit Foodservice Operators Conference, Council of Hotel and Restaurant Trainers and the Society of Human Resources.
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