Creating and Evolving Corporate Culture
We will begin by each providing a brief case study of a culture change initiative at our respective companies. One of our companies (SDG&E) has over 100 years of established culture and is seeking to adapt to emerging trends in how people want to experience the workplace. The other company (Sempra Infrastructure) is only a couple years old and having to create a new and unified culture amongst people learning to work together. Although our companies are at very different stages, there are some common lessons to be learned about the change process and leadership strategies for making change stick.
***Please note the event date. Its on October 10th, not October 17***
- What are the drivers of resistance to culture change?
- How does an organization’s persona impact the change process?
- What are some strategies for increasing the success rate of culture change?
Randall L. Clark
Randall L. Clark is senior vice president and chief human resources officer for Sempra Infrastructure where he leads all people, culture and ethics functions, as well as facilities, health, safety and security. Most recently, Clark was chief administrative officer and chief human resources officer for Sempra LNG, where he led Sempra LNG’s business services function that included human resources and organizational development, technology and cybersecurity, external affairs and communications, supply management, and business transformation.
Clark has served in various leadership and legal capacities at the Sempra family of companies for more than 20 years. Prior to joining Sempra LNG, he was senior vice president, chief human resources officer and deputy general counsel for Sempra. In that position he was also the company’s chief ethics and compliance officer.
Clark also has served previously as chief administrative officer and chief human resources officer at San Diego Gas & Electric Company and as Sempra’s vice president – human resources services, vice president – compliance and governance, vice president – corporate responsibility, vice president – corporate relations and corporate secretary.
Before joining Sempra, Clark practiced law at Morrison & Foerster in Los Angeles and at Cooley Godward in San Diego.
Clark is a licensed California attorney and a member of several professional associations, including the National Association of Corporate Directors, the Conference Board Global CHRO Council, the Society for Human Resource Management and World at Work. He also serves as a trustee and former board chairman of the La Jolla Playhouse, where he sits on the audit, finance, investment and nominating committees and as a member of the Anthem Blue Cross Consumer Advisory Committee. Clark is a former trustee on the board of Francis Parker School, where he served on the board governance and audit committees, and is also a former board member of The San Diego LGBT Community Center, where he sat on the executive committee and served as secretary.
Clark graduated summa cum laude and holds a bachelor’s degree from Pepperdine University, and graduated with honors from Duke University’s School of Law.
Kendall Helm is vice president of people and culture for San Diego Gas & Electric (SDG&E), one of Sempra’s regulated California utilities.
She is responsible for building the high-performance culture needed to deliver clean, safe, and reliable energy to 3.7 million customers, including leadership of human resources, labor relations, organizational effectiveness, workforce readiness, and employee diversity and inclusion programs.
Helm is a PhD economist and joined Sempra’s Corporate Economics team in 2011. In 2014, she became Sempra’s Director of Investor Relations and, in 2016, she joined SDG&E serving in leadership roles in Energy Supply and Customer Operations. Prior to joining Sempra, Helm was Senior Economist for International Affairs and Trade at the U.S. Government Accountability Office where she reported to Congress on topics relating to climate change, energy export promotion, and international competitiveness. Previously, she has consulted for clients including the San Diego Regional Economic Development Corporation, Georgetown University, and the World Bank.
Helm received a bachelor’s degree in economics and international studies from the University of Denver and earned a doctorate in economics from American University.
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